the software detects its there but says it can’t access important info and then it disappears… So you can’t sync anything at all. It keeps erasing itself.. its a huge mess :\
I would start with reformatting the device. If that doesn’t work then I would contact Microsoft.
Zune Customer Support
Zune Customer Support is only available by telephone. Use the following telephone numbers to contact Zune Customer Support: • (877) GET-ZUNE or (877) 438-9863
• TTY: (800) 801-1189
• From outside North America: (425) 637-7096
Zune Customer Support hours of operation are 06:00 to 22:00 Pacific Time, every day. This includes holidays.
Artist editing sofware.i need to edit artist and album info coz zune software can't do it.?
One Response to “My Zune keeps saying it can’t access important info, tried reformatting & clearing it completely, any ideas?”
I would start with reformatting the device. If that doesn’t work then I would contact Microsoft.
Zune Customer Support
Zune Customer Support is only available by telephone. Use the following telephone numbers to contact Zune Customer Support: • (877) GET-ZUNE or (877) 438-9863
• TTY: (800) 801-1189
• From outside North America: (425) 637-7096
Zune Customer Support hours of operation are 06:00 to 22:00 Pacific Time, every day. This includes holidays.
References :
By krazekat on Oct 3, 2009